Email the editorial desk
Use <contact@duophonehelp.com> for corrections, source suggestions, broken links, or a narrowly defined question that may become a future guide.
For the best result, include the exact page URL, the sentence or step in question, the date you checked the source, and a link to the authoritative documentation. Do not send your passcode or Apple Account credentials.
What we can do
- Review a factual correction and record it under the Corrections Policy when warranted.
- Re-check a primary source that has changed.
- Use repeated, well-defined questions as a signal for a new guide after evidence review.
What we cannot do
- Access an Apple Account, carrier account, or device remotely.
- Guarantee a repair outcome or replace Apple, carrier, or authorized service support.
- Accept private credentials, payment information, or recovery codes.
Evidence boundary
Confirmed
- The site provides a mailto contact address in the header and footer.
- Editorial corrections are handled under a public corrections policy.
Needs context
Provisional
- Mailbox delivery and response timing depend on the domain and mail service configured by the site owner.
Questions covered here
FAQ
Can I send a screenshot?
You can send a non-sensitive screenshot if it helps explain a correction, but remove names, phone numbers, email addresses, QR codes, account numbers, and device identifiers first.