Privacy policy

A plain-language description of the site’s current data practices, optional analytics choice, contact route, and advertising status.

Verification note: This policy reflects the implementation published on September 10, 2026: GA4 is consent-gated, advertising code is not installed, and no ads.txt publisher line is present.

Quick answer

The short version

The site uses Google Analytics 4 only after you allow optional analytics. Emailing the editorial desk sends the information you choose to include to the mailbox configured by the site owner.

Information you send

If you email contact@duophonehelp.com, the mailbox provider may receive your email address, message, attachments, and any information you include. Do not send passwords, recovery codes, payment details, or sensitive account identifiers.

The site does not ask for an account or require a form to read its public pages.

Analytics and advertising

  • The site uses Google Analytics 4. Optional analytics is set to denied by default and starts only after you choose Allow analytics.
  • When enabled, Google may receive page URLs, page titles, referrers, browser and device information, approximate location, and interaction or timing events. The site does not intentionally send passwords, recovery codes, payment details, or private device identifiers.
  • Your choice is stored in this browser’s local storage so the consent prompt does not reappear on every page. You can clear site data to make a new choice.
  • No ad network code is installed, and no ads.txt line is published because no authentic publisher string has been supplied.

Your choices

You can avoid sending personal information by reading the public site without emailing. For a privacy request, contact the editorial desk and describe the request without including secrets. The mailbox and hosting provider may retain operational records according to their own policies.

Changes

The policy will be revised if analytics settings, advertising, affiliate links, forms, or embedded services change. The page’s update date identifies the current version.

Evidence boundary

Confirmed

  • GA4 is configured with optional analytics denied by default.
  • No advertising code or ads.txt publisher line is installed.
  • The contact route is a mailto link rather than an on-site form.
Needs context

Provisional

  • Mailbox and hosting-provider retention practices depend on the final domain and services configured by the owner.
Questions covered here

FAQ

Why is there no ads.txt file yet?

The site does not publish ads.txt until an authentic publisher line is provided. Adding a guessed account string would be unsafe and misleading.

Editorial responsibility

Maya Bennett

Independent technology editor for iPhone Duo Help. The byline means this page was checked against its cited sources and its uncertainty is stated; it does not claim Apple employment, repair credentials, or personal testing.

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